Frequently Asked Questions
Everything you need to know about bringing Hands into your home.
What materials are used in Hands home products?
We prioritize sustainable, high-quality materials including solid hardwoods, organic linens, and artisanal ceramics to ensure your home pieces are both beautiful and durable.
How long does shipping take for furniture items?
Standard furniture delivery typically takes 2-4 weeks. Smaller home accessories usually arrive within 5-7 business days via our premium courier partners.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture or final sale items are non-returnable.
Do you offer international shipping?
Yes, Hands ships to over 50 countries. Shipping costs and delivery timelines vary by location and are calculated at checkout.
How do I care for my Hands wooden furniture?
We recommend dusting regularly with a soft, dry cloth and avoiding direct sunlight or heat sources. Use only pH-neutral cleaners specifically designed for wood finishes.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm for larger purchases.